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From205US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Pan Pacific Serviced Suites Kuala Lumpur is a 5-star property featuring modern amenities and luxurious living spaces in Bukit Bintang. Guests can enjoy an outdoor swimming pool, fitness center, and a buffet breakfast at the Pacific Lounge.

Rooms & Amenities

Rooms at Pan Pacific include one- and two-bedroom suites that feature high-speed internet and 65-inch televisions. Each unit has a fully equipped kitchenette, washer-dryer, and en suite bathroom with luxurious bath amenities from Jo Loves.

Dining Options

Dining options include the Pacific Lounge for a continental breakfast, while guests can savor meals at Thyme and The Botanist Lounge & Bar in the adjacent PARKROYAL COLLECTION. Nearby dining includes local and international selections across various restaurants.

Leisure & Wellness

Leisure facilities at Pan Pacific Serviced Suites Kuala Lumpur feature a rooftop swimming pool and a 24-hour fitness center. The St Gregory Spa offers a range of therapeutic treatments to enhance relaxation.

Transportation & Nearby Attractions

Pan Pacific Serviced Suites provides convenient access to public transportation, with Bukit Bintang and Pudu subway stations within a 15-minute walk. Major shopping centers like Berjaya Times Square are just 0.5 miles away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Suite
Max:
2 persons
510 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Deluxe One-Bedroom Suite
Max:
2 persons
625 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Executive One-Bedroom Suite
Max:
2 persons
625 sq. feet 
Bed options:
2 Single beds
Landscape view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Kuala Lumpur 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 17.7 mi
Kuala Lumpur International (KUL) 36.5 mi
Train
Ampang Park Station 1.2 mi
Old Kuala Lumpur Railway Station 1.4 mi
Metro stations
Bukit Bintang1000 ft
Tun Razak Exchange3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • On-site parking lot
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Pool tables

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Sun loungers
  • Leisure/ TV room
  • Spa & wellness center
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
Museums
Museum of Illusions
900 ft
Museums
Selfie Museum KL
1000 ft
Kuala LumpurMalaysia
Bintang Walk
700 ft
Restaurants
Si Chuan Dou Hau Restaurant
100 ft
Grand Plaza Parkroyal Hotel Jalan Sultan Ismail ParkRoyal Hotel
Kurata Japanese Dining
300 ft
Jalan Sultan Ismail Parkroyal Kuala Lumpur B1
Kim Gary Restaurant
900 ft
Sungei Wang Plaza G083 &084
Marakesh Restaurant
1400 ft
No. 148 Jalan Bukit Bintang
Ninja Joe
1400 ft
Jalan Bukit Bintang
The Tokyo Restaurant
700 ft
50 Jalan Sultan Ismail Lot 10
Tonkatsu Anzu
700 ft
50 Jalan Sultan Ismail Lot 10
Overseas Restaurant
1400 ft
84-88 Jalan Imbi

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.6
Location
9.6
Service
7.6
Dining
7.6
Guest reviews
8.2/10
based on 5 reviews
9.0
9.0/10 based on 1067 reviews
John
United Kingdom, March  2025
6.4/10

My stay at Pan Pacific Serviced Suites Kuala Lumpur had its high points. Everything was clean, modern, and comfortable, and I truly enjoyed the lovely rooftop pool. However, there were some hiccups, particularly with room readiness and communication during breakfast, which slightly dampened the experience.

Rooms
10.0
I stayed in a Two Bedroom Premier Suite, which was immaculate and spacious. very modern and well-appointed.
Service
5.0
The staff, while generally friendly, faced some issues. particularly during room check-in, which was delayed significantly. I felt that management's offer to provide a discount after the inconvenience wasn't quite fair.
Location
10.0
The location was fantastic. just a short walk to the vibrant Bukit Bintang and major attractions like the Petronas Twin Towers. However, it maintained a quiet atmosphere that I appreciated.
Dining
10.0
I chose not to include breakfast, but the dining options nearby were plentiful. I found great variety in local and western foods, and enjoyed quality meals during my stay.
Facilities
7.0
The rooftop pool was a highlight for me, providing respite from the heat. and the facilities were generally well-maintained, although I did experience some issues with housekeeping.
Harper
United Kingdom, January  2025
6.4/10

My stay at Pan Pacific Serviced Suites Kuala Lumpur was a mix of highs and lows. The location was fantastic, just a short walk from major malls. However, I faced issues with room service and check-in delays that really impacted my experience.

Rooms
6.0
While my One Bedroom Executive Suite was spacious and offered amazing views of the city, I encountered a dirty pillowcase and an unpleasant smell in the room, which was quite disappointing.
Service
5.0
The staff was generally friendly, but I often found them unresponsive, especially during check-in and when I made requests for room service. It led to frustrating waits and unclear updates.
Location
9.0
This hotel is superbly located near Bukit Bintang, making it easy to access local shops and attractions. I really appreciated the quiet atmosphere despite its central positioning.
Dining
5.0
I found the breakfast buffet underwhelming. The variety was limited and the space felt small for such a large hotel, which was quite surprising.
Facilities
6.0
The facilities were decent, with room service and housekeeping available, but the execution was lacking at times. I expected more seamless service in such a well-appointed hotel.
Jade
United Kingdom, January  2025
5.8/10

I spent six nights at Pan Pacific Serviced Suites Kuala Lumpur, and everything was mostly excellent. The location is perfect, nestled between local shops and within easy reach of shopping malls like Lot 10. While I appreciated the friendly service, I did encounter some minor delays during check-in. Overall, it was a relaxing stay with a few excellent features.

Rooms
8.0
My One Bedroom Deluxe Suite was incredibly comfortable, with a king size bed that made it easy to unwind. I particularly loved the Balmain shampoo and conditioner provided, which left my hair feeling smooth and luxurious. However, the lighting at the dining table could have been brighter.
Service
8.0
The staff was very accommodating, offering complimentary breakfast for the entire stay due to our check-in wait. This thoughtful gesture really made a difference and added to the overall experience, even though I experienced some initial hiccups with the room being ready on time.
Location
9.0
The hotel's location couldn't be better! It's right near the bustling Bukit Bintang area, but still manages to maintain a peaceful atmosphere. I loved being close to plenty of dining options and shopping malls - with a giant supermarket just across the road, it was super convenient.
Dining
8.0
The dining options in the area were fantastic, especially with a variety of handmade pasta available nearby. I enjoyed exploring the culinary scene during my stay.
Facilities
9.0
The facilities, including the pool and gym, were fabulous. My kids especially loved them, which helped keep the family entertained. The room service was efficient, making our stay more comfortable.
Roderick
United Kingdom, December  2024
5.2/10

I had a fantastic stay at Pan Pacific Serviced Suites Kuala Lumpur. The rooms were immaculate and came with all the amenities I needed for a comfortable getaway. However, the lobby was a bit small, and I had a long wait upon check-in due to the busy timing. Overall, the excellent location and services made it a worthwhile experience, and I’d definitely return.

Rooms
10.0
The One Bedroom Suite I stayed in was magnificent with a kitchen and an open living area, making it really feel like a home away from home.
Service
10.0
Customer service was lovely — the staff were accommodating, from helping us with our luggage to resolving a minor issue with the dryer super quick.
Location
10.0
The hotel’s location is unbeatable, right between the local shops and just a short walk to the Bukit Bintang area and major shopping centers.
Dining
8.0
I enjoyed breakfast at Marmalade; the food was great, but I wish there were more dining options available on-site.
Facilities
8.0
The facilities were solid, including room service and housekeeping, though I did wish for complimentary parking as it wasn't included.
David
United Kingdom, November  2024
6.0/10

My stay at Pan Pacific Serviced Suites Kuala Lumpur was quite enjoyable overall. The rooms were spacious and the location close to Bukit Bintang made exploring the area a breeze. However, there were some minor hiccups like a dusty floor and a check-in delay, though these were sorted out quickly. I would rate my experience a solid 9.0.

Rooms
9.0
I stayed in a Two Bedroom Suite, and it was fantastic. The kitchen area had everything I needed, and the beds were super comfortable. Plus, the soundproofing was excellent, allowing for peaceful nights of sleep.
Service
10.0
The staff were really friendly and attentive. Check-in and check-out went smoothly, and the housekeeping team was great—especially when they noticed I was using a travel prayer mat and left a proper one for me in the room.
Location
10.0
The location is perfect, just a short walk from major shopping centers and right next to the Bukit Bintang MRT. While it's close to all the action, the atmosphere remained quiet and peaceful.
Dining
7.0
Breakfast on the 25th floor was just okay. The selection could definitely be improved, as I found it somewhat limited in variety.
Facilities
9.0
The rooftop gym and infinity pool were a highlight—great amenities to relax and unwind after a day out. The gym might be small, but it had all the essentials for a quick workout.
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Check Rates
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room